We’ve collected our answers to our most frequently asked questions about our static caravans and services here for your reference. For further information, don’t hesitate to call us on 01403 274877 to speak with one of our experts who will be happy to help.
To reach us outside of our opening hours, please use our contact form and we will get back to you at the earliest opportunity.
Where can I look at the homes and static caravans for sale?
Via our online stock or we have two sales yards – Billingshurst (Rosier Business Park, Billingshurst, West Sussex RH14 9DE & Horsham (Parsonage Farm Industrial Estate, Parsonage Way, Horsham, West Sussex RH12 4ZF). On site viewing of our caravans are by appointment only. Please call Gordon our Sales Manager on 07845 212013 to arrange a viewing.
When can I look at the homes and static caravans?
Viewings can be arranged during daylight hours, 7 days a week.
How do I purchase a home?
A minimum deposit of £200.00 is required to reserve and static caravan. This can be paid by cash, credit / debit card or direct bank transfer. The balance is payable within 10 days, to finalise the purchase.
If I change my mind after paying a deposit will this be refunded?
Deposits are non refundable so please be sure your chosen caravan meets your needs and will fit in your desired location.
If I buy a caravan, how long before it can be delivered?
Typically we can deliver your static caravan within 7 days of its purchase/full payment.
Are there extra charges for delivery and siting?
This will depend on your own requirements, but we offer free delivery within a 100 mile radius of our yard. Siting (final position, jack and levelling of the unit) is not included within the purchase price, but can be arranged, provided we are informed at time of purchase.
What does your siting service include?
We will position, jack up and level your home on its base. Our siting service does not include the connection of gas, water, waste or electric services. If the home is to be located on soft ground or slabs/pads (rather than a concrete base), it is likely to settle over time and become unlevelled. We can return and re-level such homes once they have settled, however this will be subject to an additional charge.
Can I rent or hire a home?
Yes you can; we have a fleet hire service available. Whilst we will deliver, jack and level the rental caravan, you will need to appoint an appropriate contractor to connect up the gas, water, waste and electric supply.
Would you buy my home back?
Yes, subject to our stock requirements we do buy used static caravans and park homes.
Do your homes have a Gas or Electrical certificate?
No; the reason they do not is that once a caravan is transported, any certificates they had would be invalid. You would need to contact a qualified engineer for the Gas or a qualified Electrician for the electrics at www.checkatrade.com.
Where can I get further information on gas and electrical requirements?
What if you haven’t got what I am looking for?
After looking at our caravans for sale pages, if we don’t have what you want, we will find it for you.
Do you remove unwanted homes?
We are registered waste carriers and can arrange for the removal and disposal of old homes.
Your question isn’t answered?
If you don’t see your question answered here, we’d love to hear from you and share our knowledge. With over 40 years’ experience, it’s likely we’ll have the information you need when it comes to buying and selling caravans, or siting them across the South of England.
For queries on particular models, please have the details to hand. You can also search our site for the brand or model to see if your query is answered on our specific stock pages.